Workers at hotel owned by Northwestern Memorial HealthCare face barriers to healthcare, have difficulty affording basic necessities

FOR IMMEDIATE RELEASE

Tuesday, February 27

 

CONTACT

Sarah Lyons, [email protected], 312-385-0603

 

*SPEAKING PROGRAM & B-ROLL AVAILABLE HERE: www.unitehere1.org/media* 

*REPORT AVAILABLE HERE: www.unitehere1.org/NorthwesternHyattCentric* 

Workers at hotel owned by Northwestern Memorial HealthCare face barriers to healthcare, have difficulty affording basic necessities

Union’s report finds some workers at the Hyatt Centric Magnificent Mile have no health insurance, rely on public assistance

 CHICAGO – Today, UNITE HERE Local 1 released a report which finds that food and beverage workers at a hotel owned by Northwestern Memorial HealthCare and operated by Davidson Hospitality Group face barriers to healthcare and difficulty affording basic necessities. Surveyed workers include cooks, servers, bartenders, room service, and others at the Hyatt Centric Chicago Magnificent Mile located in Streeterville. Of the 33 surveyed workers, 85% are people of color and the majority are immigrants hailing from eight different countries. UNITE HERE Local 1 received survey responses from 33 of the hotel’s 49 food and beverage workers in November and December 2023.

Key findings of the report include:

  • 21% of surveyed workers reported that they do not have health insurance.
  • 60% of surveyed workers reported experiencing pain at work
  • 15% of surveyed workers reported that they have medical debt.
  • Over half (55%) of surveyed workers reported having less than $1,000 in savings.
  • 1 in 3 (33%) surveyed workers reported that they or a member of their household currently rely on public assistance, such as Medicaid, WIC or Food Stamps.
  • 12% of surveyed workers reported that they or their families have gone to a food pantry in the last six months.

Workers of the Hyatt Centric Magnificent Mile, joined by community supporters, held a picket line and speak out in front of the hotel today to highlight the need for Davidson to provide quality, affordable health insurance.

“My first child was born in 2023. I have to work a second job to pay for our health insurance. Having another child is financially out of reach because we can’t afford the delivery fee and hospital stay for my wife. It feels terrible that our expensive health insurance might keep us from having another child,” said Andri Mile, who has worked at the Hyatt Centric Magnificent Mile as a bartender for nearly three years.

“Even though Northwestern Memorial HealthCare owns the hotel where I work, my daughter and I can’t go to Northwestern Hospital because it’s still too expensive. My co-workers and I work hard to take care of the Northwestern community.  We deserve to be able to take care of our health, our families, and our communities, too,” said Victor Silva, who has worked as a banquet server at the Hyatt Centric Magnificent Mile for 10 years.

Northwestern Memorial HealthCare and subsidiaries reported total revenue of $8,721,937,000 in the year ending August 31, 2023, and endowment net assets of $338,411,000 at the end of the year ending August 31, 2023.

“Hospitals are meant to be pillars of the community, promising healing and hope. Yet for workers of Northwestern Memorial HealthCare’s Hyatt Centric, access to affordable, quality healthcare is out of reach. These hospitality workers deserve to be able to see a doctor and feed their families,” said Karen Kent, President of UNITE HERE Local 1.

The full report, “What will happen to me if I get sick or hurt?: The Story of Food and Beverage Workers at Northwestern Memorial HealthCare’s Hyatt Centric Chicago Magnificent Mile,” is available at www.unitehere1.org/NorthwesternHyattCentric.

Signature Room Workers Rally Support to Get their Jobs Back as 95th & 96th Floors of John Hancock Building Seek New Tenant

FOR IMMEDIATE RELEASE

Tuesday, December 19

 

CONTACT

Patrick Griffin, [email protected], 773-812-2491

Sarah Lyons, [email protected], 312-385-0603

Signature Room Workers Rally Support to Get their Jobs Back as 95th & 96th Floors of John Hancock Building Seek New Tenant

Restaurant workers deliver over 1,000 letters to owners of iconic restaurant and lounge space from community members pledging not to patronize the space unless the original workers are brought back.

CHICAGO – Today, workers of the Signature Room and Lounge rallied outside of the offices of the owners of the iconic restaurant space on the 95th and 96th floors of the John Hancock Building to deliver letters of support from the community. Over 1,000 former customers, visitors, and residents have pledged they will only eat and drink at the Signature Room and Lounge space if the original workers are offered their jobs back. The former Signature Room and Lounge space on the 95th and 96th floors of the John Hancock building is available for lease.

“I loved helping people create memories and celebrate milestones. We deserve to have the chance to return to work in the space when it re-opens and bring back the spirit that made the Signature Room special,” said Bob Sorenson who worked as a server for 25 years at the Signature Room.

Workers delivered the petition to PGIM, the owner of the former Signature Room space. Surrounded by supporters holding signs that said, “I Stand with Signature Room Workers,” the restaurant workers served hot cocoa to passersby outside of the Prudential Building where PGIM’s office are located, showcasing the spirit of Chicago hospitality.

“This was my second home. I want to continue to do the work I love with the co-workers who are like my family,” said Irene Luna, a pastry cook with 29 years of service at the Signature Room. “Having so much support from former customers, Chicagoans and visitors feels great. I hope whoever takes over the space will listen to our voices,” Luna continued.

The Signature Room and Lounge closed on September 28th with no notice given to the one hundred and thirty-two restaurant employees represented by UNITE HERE Local 1. The overwhelming majority of terminated Signature Room workers are people of color. They worked as cooks, servers, bartenders, barbacks, concierges, housekeeping attendants, bussers, and expeditors at the venue. One third of the terminated workers had served at the Signature Room for 15 years or more. Eight workers celebrated their 30-year work anniversary this past summer.

“Today, the Signature Room staff and the broader community sent a clear message that these dedicated workers deserve the chance to return to their jobs when the space re-opens. To whoever the new operator in the Signature Room space may be, we urge you to embody the true spirit of Chicago hospitality and welcome these workers back to what was once their second home. We will be watching. This City will be watching,” said Karen Kent, President of UNITE HERE Local 1.

PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a global investment manager. The Chicago office of PGIM is in the Prudential Building, at Two Prudential Plaza, 180 North Stetson Street, Suite 5600.

 

FURTHER BACKGROUND:

On October 2, UNITE HERE Local 1 filed a complaint in federal court against the Signature Room operator alleging a violation of the Worker Adjustment and Retraining Notification Act, also known as the WARN Act. The Union also filed a complaint with the Illinois Department of Labor. Under the WARN Act, an employer must provide 60-days written notice of any closing or mass-layoff. Per the Act, in lieu of the 60-days notice, the employer must also provide terminated workers with wages, health insurance benefits, pension benefits, life insurance premiums, accrued holiday pay, and accrued vacation for 60 days after the operation closes and workers are terminated. The complaint outlines the Signature Room operator’s failure to comply with the requirements of the WARN Act and seeks backpay, benefits and other relief under the Act.

On October 16, UNITE HERE Local 1 filed an Unfair Labor Practice charge with the National Labor Relations Board (NLRB) against the operator of Signature Room on behalf of terminated workers. The charge alleges that Infusion Management Group failed to give timely notice of the restaurant’s closure in order to allow the Union to bargain over the effects of the closure in a meaningful way, violating federal labor law. The Union seeks a remedy under the NLRB that includes back pay for terminated workers and for the Signature Room’s operator to bargain in good faith.

Both the Unfair Labor Practice charge and the WARN lawsuit are ongoing.

Selina Hotel Workers ask City of Chicago: Am I Losing My Job?

FOR IMMEDIATE RELEASE

Wednesday, November 8

CONTACT

Sarah Lyons, [email protected], 312-385-0603

Selina Hotel Workers ask City of Chicago: Am I Losing My Job?

Workers protest sudden layoffs as Magnificent Mile hotel is slated to shelter unhoused individuals

CHICAGO – Today, hotel workers from the Selina Hotel protested their sudden layoffs near the corner of Michigan and Chestnut on the Magnificent Mile.

On October 31, management at the Selina Hotel, located at 100 E Chestnut St, notified hotel workers that they are being laid off as of this Friday, November 10.

Management told the Union that the hotel will operate under a contract to house migrants. Hotel management later wrote that “no such contract currently exists” but that “Selina could enter into a sublease agreement whereby the Hotel is rented to a third party to house migrants for an extended period.” Earlier today, press reported that the City of Chicago confirmed that the Selina Hotel would be used as a shelter for unhoused individual beginning next month for up to seven months.

The layoff notice came as a shock to hotel workers, given that the hotel had continued to employ them when it provided housing services to migrants earlier this year.

“Last year, our hotel housed asylum seekers, and we all kept our jobs to help clean their rooms and care for them,” said Angeyleah Campbell, a housekeeping supervisor who has worked for 25 years at the Selina Hotel and lives in on Chicago’s Southwest side. “I was proud that my coworkers and I did what we could to help out. So why are we being kicked to the curb this time?”

“I’m ready to welcome anyone who needs shelter to our hotel. They deserve a home and we deserve to keep our jobs,” said Linwei Xiao, a front desk supervisor at the Selina Hotel.

UNITE HERE Local 1 members have stepped up in times of crisis. UNITE HERE Local 1 members welcomed and cared for at-risk Chicagoans, first responders, medical staff, and others who needed a place to stay during the darkest days of the COVID-19 pandemic. While schools were shuttered, UNITE HERE Local 1 members prepared and served more than 21 million free meals for Chicago Public Schools students during the first six months of the pandemic. And at McCormick Place, UNITE HERE Local 1 members worked alongside other union members when the convention center was converted to a field hospital early in the pandemic.

“Throughout the pandemic, our union worked in partnership with our employers and the City of Chicago,” said Karen Kent, President of UNITE HERE Local 1. “Our members always led the way with open hearts. We can do good, together, when we are given the opportunity. When we work in partnership, we will always come up with the best result. UNITE HERE Local 1 members are ready to take care of anyone who is staying at the hotel, whether they are migrants or other vulnerable populations. We are ready to work with whoever the appropriate parties are to ensure that vulnerable populations are cared for by UNITE HERE Local 1 members. Situations like these take a partnership between labor, business, and government to reach a formal agreement to this effect.”

Workers of Berlin Nightclub Launch Boycott

FOR IMMEDIATE RELEASE

Wednesday, October 25, 9PM

CONTACT

Sarah Lyons, [email protected], 312-385-0603

Workers of Berlin Nightclub Launch Boycott

Berlin workers ask community not to patronize the famed Chicago venue until owners agree to a fair contract

CHICAGO – Today, workers of the Berlin Nightclub announced a boycott and asked the community not to patronize the venue. Berlin Nightclub workers organized with UNITE HERE Local 1 in April 2023 and are pushing for their first contract. During the six months at the bargaining table, the owners of Berlin have rejected the union’s proposal for health insurance and wage increases. Currently, most staff who work as bartenders, barbacks, security, door, coat check, stage managers, audio/visual, social media, and programming coordinator make minimum wage and none have any health care coverage through their employment at Berlin.

“We are we are launching a boycott of Berlin Nightclub because queer and trans workers are worth more than minimum wage. I want to thank all the performers, DJ’s, hosts, and producers who are courageously standing in solidarity with us and respecting the boycott by canceling their shows. This is what it means to be a part of the queer community in Chicago,” said Jolene Saint, who has worked as a bartender at Berlin Nightclub for six years.

In August, Berlin workers walked out on strike for two days. Performers cancelled their shows in solidarity during the strike. The boycott launch followed the publication last month of an open letter from the Chicago Drag Community to the owners of Berlin Nightclub expressing support for the Berlin workers’ organizing efforts and expressing support for the Berlin workers’ organizing efforts and pledging to honor any strike or boycott.

“Berlin has always often been a sanctuary for trans people in Chicago, who do not feel safe in many other places. The crowd reflects that, the performers reflect that, and the programming reflects that.  All of that is due to the hard work of the workers, many of whom are transgender themselves, all of whom are queer, and all of whom are being mistreated and underpaid. I, along with many other performers, proudly endorse the boycott of Berlin Nightclub,” said Irregular Girl who has performed at Berlin for seven years and co-hosts a monthly lesbian night called “Strapped,” one of Berlin nightclub’s most popular shows.

The host, DJ, and all performers who were scheduled to perform at tonight’s “Studs and Spikes” show at Berlin Nightclub have cancelled their appearances in honor of the boycott.  Other performers with shows scheduled at Berlin later this week have also announced cancellations. For updates on show cancellations, follow UNITE HERE Local 1 on Twitter and Instagram.

Berlin Nightclub is owned by Jim Schuman and Jo Webster who bought the venue in 1995. The Berlin Nightclub has been in operation on the Northside of Chicago since 1983.

Hospitality Workers’ Union Files Federal Lawsuit Against Signature Room Operator for Violating WARN Act

FOR IMMEDIATE RELEASE

Monday, October 2

CONTACT

Sarah Lyons, [email protected], 312-385-0603

Hospitality Workers’ Union Files Federal Lawsuit Against Signature Room Operator for Violating WARN Act

CHICAGO – Today, UNITE HERE Local 1 filed a complaint in federal court against Infusion Management Group, Inc, the operator of the Signature Room at the 95th and the Signature Lounge at the 96th alleging a violation of the Worker Adjustment and Retraining Notification Act, also known as the WARN Act. The lawsuit was filed after the Signature Room closed on September 28th with no notice given to the one hundred and thirty-two restaurant employees represented by UNITE HERE Local 1.

Under the WARN Act, an employer must provide 60-days written notice of any closing or mass-layoff. Per the Act, the employer must also provide terminated workers with wages, health insurance benefits, pension benefits, life insurance premiums, accrued holiday pay, and accrued vacation for 60 days after the operation closes and workers are terminated. The complaint outlines the Signature Room operator’s failure to comply with the requirements of the WARN Act and seeks backpay, benefits and other relief under the Act.

The overwhelming majority of terminated Signature Room workers are people of color. They worked as cooks, servers, bartenders, barbacks, concierges, housekeeping attendants, bussers, and expeditors at the venue. One third of the terminated workers had served at the Signature Room for 15 years or more. Eight workers celebrated their 30-year work anniversary this past summer.

“What the Signature Room has done to these one hundred and thirty-two restaurant workers is a disgrace and shows a complete disregard for the working people who cooked, served, and welcomed Chicagoans and the world. This restaurant is iconic not just for its views but because of the hard-working staff, many of whom dedicated decades of their lives to this place. For the Signature Room operator to jettison these workers overnight is both immoral and illegal. The decimation of the Signature Room extends far beyond personal memories – it is a devastation to the families, futures, and lives of these restaurant workers. We will pursue every avenue to ensure Signature Room workers see justice served,” said Karen Kent, President of UNITE HERE Local 1. 

The complaint was filed in the U.S. District Court for the Northern District of Illinois, Eastern Division. A copy of the complaint is available via email by request to [email protected].

Compass Levy Concessions Workers at Wrigley Field Authorize Strike

FOR IMMEDIATE RELEASE

Thursday, September 21

 

CONTACT

Sarah Lyons, [email protected], 312-385-0603

 

*B-ROLL and PHOTOS of today’s strike vote and last month’s informational picketing outside Wrigley Field available at www.unitehere1.org/Media*

 

Compass Levy Concessions Workers at Wrigley Field Authorize Strike

Workers seek fair contract, equal treatment to workers at Sox Park and United Center

 

CHICAGO – Today, concessions workers at Wrigley Field who are employed by Levy Restaurants, a subsidiary of Compass Group, voted to authorize a strike. The strike was authorized with an overwhelming majority voting in favor. A strike could be called at any moment.

Most workers employed by Cubs’ concessionaire Compass Levy make as little as $15.80 per hour. Workers have been without a contract for nearly three years since the contract expired on October 31, 2020. Compass Levy workers at Wrigley Field are seeking a $20 per hour minimum, expanded health care coverage and a pension.

“I voted yes to strike because when the season ends, I lose my health insurance. I have to pay out of pocket for my blood pressure medicine. It’s very stressful. I want to stay healthy so I can be there for my two children,” said Carlos Aguirre, a suite runner for Compass Levy at Wrigley Field who has worked there for 27 seasons.

“My children look to me to set the standard. The standard should not be $15.80 per hour or having to hold two jobs but still struggle. Working two jobs means my two children are usually already asleep by the time I get home from work. I miss getting to read a book with them before bedtime. I don’t want to strike but I will because my children and I deserve better,” said Sarah Williams who has worked for two seasons for Compass Levy at Wrigley Field as a stand lead.

Wrigley Field is the only Chicago stadium with workers represented by UNITE HERE Local 1 whose concessionaire has not settled a contract with its workers. Earlier this year, White Sox’s concessionaire Delaware North settled a contract that provides workers at Guaranteed Rate Field with the same standards that Compass Levy workers at Wrigley Field are demanding. During the Crosstown Classic last month, South Side concessions workers protested Compass Levy at Wrigley Field to show solidarity with their North Side counterparts.

The strike vote by Compass Levy workers at Wrigley Field comes eight months after Compass Levy workers at the United Center authorized a strike. Following a one-day strike in March 2023, Compass Levy workers at the United Center won a new contract with a $20 per hour minimum, expanded health care coverage and a pension, the same standards that concessions workers at Wrigley Field are seeking.

“Workers of Compass Levy at Wrigley Field welcome visitors to one of the most iconic venues in Chicago and serve baseball fans with dedication. They are asking for nothing more than to be treated equally to stadium workers at the United Center and Sox Park so they can take care of their families and live with dignity. Concessions workers at Wrigley Field are tired of waiting for Compass Levy to step up to the plate and are ready to do whatever it takes to win a fair contract,” said Karen Kent, President of UNITE HERE Local 1.

Compass Group is the world’s largest food and support services company.[1] Its subsidiary, Levy Restaurants, employs over 700 bartenders, cashiers, cooks, dishwashers, suite runners and warehouse workers at Wrigley Field, an overwhelming majority of whom are workers of color. According to Compass Group’s 2022 Annual Report, the company had an operating profit of $1.92 billion in 2022, an increase of 175% from 2021[2]. By May 2023, Compass Group reported a half year operating profit of $1.25 billion, which exceeded the company’s 2019 half year operating profit.[3]

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UNITE HERE Local 1 is a labor union representing hospitality workers in the Chicago area that work in hotels, restaurants, casinos, universities, stadiums, sports arenas, convention centers and airports.

[1]“Compass Group Plc Is Once Again A Fortune World’s Most Admired Company In 2023.” Compass Usa.Com, Compass Group , 11 Apr. 2023, www.compass-usa.com/compass-group-plc-is-once-again-a-fortune-worlds-most-admired-company-in-2023/. Accessed 20 Sept. 2023.

 

[2] Compass Groups 2022 Annual Report states on page 14 ‘Operating profit of £1,500 million, an increase of 175%’, and on page 200 states that the ‘AVERAGE EXCHANGE RATE FOR THE YEAR 2022’ for USD was 1.28. https://www.compass-group.com/content/dam/compass-group/corporate/oar-2022/2022-annual-report-compass-group.pdf . Accessed 20 Sept. 2023.

 

[3] Compass Group 2023 Half Year Results states on page 10, ‘Operating profit 1,050, HY23 operating profit now higher than HY19’, and states on page 43 that the Exchange Rate for used in Consolidation of Income Statement was 1.19 USD https://www.compass-group.com/content/dam/compass-group/corporate/Investors/Results-presentations/2023/COMPASS_HY23%20FINAL.pdf.downloadasset.pdf . Accessed 20 Sept. 2023.

Illegal lock out at the Kinzie Hotel ends, workers reinstated

FOR IMMEDIATE RELEASE
Friday, September 8

CONTACT
Sarah Lyons, [email protected], 312-385-0603

Illegal lock out at the Kinzie Hotel ends, workers reinstated

Chicago – After a bargaining session between UNITE HERE Local 1 and the Kinzie Hotel on Thursday, September 7, the illegal lock out has ended. The parties worked through the night to reach a resolution whereby the Kinzie Hotel will reinstate every locked out worker.

The locked out workers return to work starting Friday, September 8, for their usual shifts.

“I’m a single mom of three. My middle daughter has special needs. My job is how I take care of my family and where I find peace in my stressful life. I am so relieved to be going back to work,” said Aide Herrera, a room attendant who has worked at the Kinzie Hotel for 18 years.

“I’m grateful to everyone who stood with us during this lock out. Today we return to work with justice being served. My colleagues and I are eager to return to the work that we love so much,” said Jose Sanchez who has worked as a houseperson at the Kinzie Hotel for 16 years.

In the bargaining session, the parties also finalized the outstanding contract issues and came to a tentative agreement, pending union member ratification. If ratified, the new contract at the Kinzie Hotel will be on par with the contracts ratified at thirty-one other Chicago hotels, providing a $25 per hour minimum for non-tipped workers, preserving workers’ excellent healthcare coverage, and strengthening their pensions. The ratification vote will take place on Sunday, September 10.

“I am so proud of our union members at the Kinzie hotel who were unwavering in their commitment to their union and to one another. They showed grace and grit every day they were locked out. To the broader labor community and allies who answered the call to support the locked out Kinzie workers, I have no doubt your solidarity brought this victory home,” said Karen Kent, President of UNITE HERE Local 1.

On Labor Day, just days after the illegal lock out began on September 2, labor leaders, elected officials and community supporters rallied with Kinzie hotel workers to demand their reinstatement. Leaders who spoke at the rally included Bob Reiter, President of the Chicago Federation of Labor, Don Villar, Secretary-Treasurer of the Chicago Federation of Labor, Tim Drea, President of the Illinois AFL-CIO, Fr. Clete Kiley, Chaplain for the Chicago Federation of Labor, Greg Kelley, President of SEIU Healthcare Illinois Indiana Missouri & Kansas (HCIIMK) & the SEIU Illinois State Council, Corliss King, 2nd Vice President of TWU Local 556- the Union of Southwest Airlines Flight Attendants, William Niesman, Business Manager, IBEW / Local 9, Alderperson Michael D. Rodriguez (22nd Ward), Illinois State Senator Javier L. Cervantes (1st District), and Roushaunda Williams, Vice President Illinois AFL-CIO Executive Board.